The Ritz-Carlton, Santiago
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The staff was excellent. The desk services were friendly and efficient, the concierge staff (especially Christian) was extremely helpful with tips on what to see, how to get there, how to protect our belongings and even let us use subway cards. The room was large and extremely comfortable. The bed was extremely comfortable. The room was quiet. The restaurant Estro was outstanding and our waiter, Camilo Roman, was also outstanding.
Edward
marzec 2025
Ideal location next to the train station so easy to get about Santiago.It has an outstanding buffet breakfast, great service, a fantastic pool/spa on the top floor with sublime sunset views on its terrace and luxurious rooms. The staff went the extra mile to make sure our stay was perfect. Jonathan on reception was brilliant and so friendly , really going above and beyond to help us. Christian on the door/concierge was a great welcome after a long flight and always helpful with advice on where to go out. Highly recommend and would return in a heartbeat
Alison
październik 2024
The staff were all so welcoming and friendly and efficient. Location very good . Very nice bar and food at restaurant was very good but portions too large. Breakfast was particularly amazing with huge choice. Room lovely and comfortable.amenities really gooo. Pool was really lovely warm and lovely surroundings and views. Jacuzzi was nice and clean. Can have hot or cold drinks by the pool . Highlight of the stay as we needed a relaxing moment before our flight
Karen
październik 2024
Breakfast was amazing, but the waiter, Daniel made it exceptional with his friendliness and the fact that he greeted us all by name! The front door staff were also very helpful and friendly. I also was surprised by my gift of wine in my room received from our housekeeping staff, that made it extra special! Overall, I had a wonderful stay!
Du
kwiecień 2024
Located in CBD, a lot of restaurants, good vibe. Hotel room is spacious, beds and linens are superb. The amenities used are my favorite. The lighting in the room is quite good. The reception staff Italio was helpful. The restaurant on the ground floor Estro served decent chillan food and wine. Daniel was attentive.
Pan
grudzień 2024
Our stay at the ritz was perfect. The room was so comfortable, clean, spacious and great amenities. The staff were superb, they couldn’t do anything more for us. The barman treated us like it was our home and many times made our evenings. The staff were also very accommodation with using the showers etc on the day of arrival (ahead of checkin time). Room service was also excellent. We could not have wanted more, would recommend highly- best hotel during our two week stay of Chile.
Matt
sierpień 2024
On-site facilities (gym, pool) were great. Breakfast was wonderful and room was a very good size. A comfortable stay.
Lauren
wrzesień 2024
Bar was wonderful. We had a dinner there, was wonderful.
Andrea
luty 2025
Location and facilities were excellent. Staff was very friendly and professional!
Digno
kwiecień 2024
Spa was gorgeous with roof top views The staff is very polite and accommodating. This is one of the best Ritz-Carlton hotels we have ever stayed in particularly because of the staff, especially Daniel who made me special coffee in the mornings.
Yasemin
wrzesień 2024
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